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Automatic Payment

Payments can also be made by automatic withdrawal from your checking or savings account. To use this method, call our office at 608-437-3084 or download the Authorization for Direct Payment form and return it to us.

You can also enroll in automatic payments from your bank account or credit/debit card with our online customer self-service tool, MyAccount.

Some advantages to using direct automatic payment are:

  • After initial registration, future payments are fully automated – no action is necessary
  • Helps avoid late or missed payments
  • No need to write checks
  • No postage costs
  • Transfers funds safely, securely and directly from your account

When enrolled in this convenient service, you will continue to receive a statement around the 22nd of each month detailing the amount to be debited from your savings or checking account on the due date.

 

Pay Online, Mobile Device or by Telephone

Pay online, at MyAccount.

To pay using your mobile device, download the MyMeter app (app store or google play).

To pay by phone, call 1-877-885-7968. Please have your bill available so you can provide your account number.

*Paying by check or savings and viewing your balance due are FREE services. PSN fee is 3% for use of a credit/debit card and a fee of $.55 for check, ACH, and bank bill pay transactions.

 

Pay by Mail

Payment can be sent to:

Mount Horeb Utilities

138 E. Main St.

Mount Horeb, WI 53572

Please include the bottom stub of the bill to assure that your account is properly credited.

 

Pay in Person

During normal business hours (Monday – Thursday, 7:00 a.m. – 4:30 p.m., Friday 7:00 a.m. – 11:00 a.m.) customers can make payments at our office, located at 138 E Main St., Mount Horeb.

After business hours, payments can be dropped off in the night deposit box located at our office outside of the main entrance.

 

Manage Your Account

Tracking your energy use, paying your bill and managing your account has never been easier. 

With our customized MyAccount online tool, you can now…

  • View current and past bills
  • Pay your bill online
  • View payment history
  • View usage history
  • Sign up for Auto-Pay
  • Sign up for e-Billing

For security purposes, you will need your Mount Horeb Utilities account number and name as it appears on your bill.

MyAccount can be accessed from any device and utilized at any time. Analyzing and managing your energy and water use has never been easier.

View the MyAccount Quick Start Guide

 

Interested in managing your account with your mobile device? Download the MyAccount mobile app!

 

Mount Horeb Utilities Mobile App

Manage your account from anywhere – download the Mount Horeb Utilities mobile app!

Now you have the ability to view your energy and water use and pay your bill from your mobile device using the Mount Horeb Utilities mobile app. Just like you already do with MyAccount, you can spot trends, track your usage and even receive energy-related alerts and challenges all from our dedicated app. It includes easy bill pay, too!

DATA AND ALERTS ON YOUR PHONE

Access data across all of your devices and stay up-to-date even when you’re out of town.

TRACK AND COMPARE YOUR USAGE

Track your usage against local weather conditions and see how it compares to previous months and years.

ONLINE BILL PAY

Securely view and pay your bill with a credit card or bank account. Even easier, sign up for paperless billing or Auto Pay.

EASY SETUP

  1. Search for ‘Mount Horeb Utilities’ in the Apple App Store or Google Play Store to download, or use the links below
  2. You’ll need to log in with your existing MyAccount email address and password (or create a new account).

Apple App Store

Google Play Store