Gone are the days when a utility employee would walk to each and every meter to ‘read’ it. Mount Horeb Utilities collects usage data from your electric meter automatically through our advanced metering infrastructure (AMI) devices. Our data collection devices read your meter and import that information into our billing software to help produce your monthly billing statement.
In some cases, our data collection devices are not able to communicate with your meter to retrieve consumption data. In that event, we provide you with an estimated billing statement. That estimate is based on your normal usage history for that time of year. Any difference between the amount actually used and the estimated amount billed is corrected automatically when the next regular meter reading is obtained. Ultimately, you pay only for the amount of energy actually used.